Privacy policy
Privacy Policy
This Privacy Policy describes how ChakraTale collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Collecting Personal Information
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
We may collect the following types of personal information:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via Razorpay, UPI, cards, and net banking)
How We Use Your Personal Information
We use the collected information to process and fulfill your orders, communicate with you regarding your order or inquiries, provide customer support, send updates and promotional content, improve our website and user experience, and run marketing and advertising campaigns such as Meta Ads and Google Ads.
Sharing Your Personal Information
We may share your personal information with third-party service providers to help us operate our business, including payment gateways, shipping and delivery partners, and marketing or analytics platforms. These third parties only use your information to perform their services for us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can disable cookies through your browser settings, but this may affect your experience on our website.
Data Retention
We retain your personal information for as long as necessary to fulfill your orders and comply with legal obligations.
Your Rights
You have the right to access the personal information we hold about you, request correction or deletion of your data, and opt out of marketing communications at any time by contacting us at info@chakratale.com.
Data Security
We take reasonable measures to protect your personal information. All payment information is processed securely through trusted third-party payment providers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Contact Us
For more information about our privacy practices or if you have questions, please contact us at info@chakratale.com or +91 7356744456. Address: Urudunager, Kodur, Malappuram - 676504, India.